Privacy policy

This privacy policy sets out how Sportsman Cap & Bag ("we," "us," or "the Store") uses and protects any information that you give us while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

Our technology platform

This website runs on an enterprise commerce platform integrated directly with our back-office ERP (business management) system. In practice this means:

• ERP integration — your account details, order history, pricing and inventory are synchronized between this website and our internal business system so orders are processed accurately, over secured, encrypted connections.
• Secure, PCI-certified hosting — the platform is hosted in a PCI DSS Level 1–certified private cloud (the highest level of payment-card security certification), re-certified annually.
• Encryption in transit — the entire site is served over HTTPS/TLS, so the information you submit is encrypted between your browser and our servers.

What we collect

We may collect the following information:

• name
• contact information including email address
• billing and shipping addresses
• demographic information such as ZIP/postal code, preferences and interests
• order history and account details synchronized with our ERP system
• other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping and order fulfillment through our integrated ERP system
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests.

Payment processing

Online card payments on this site are processed through a PCI DSS–compliant payment gateway integrated with our commerce platform.

When you pay by card, your payment card details are transmitted directly to the gateway's secure, PCI-compliant systems and are not stored on this website's servers. The gateway returns a secure token (a non-sensitive reference) that allows us to process and, where you have asked us to, repeat transactions without us ever holding your full card number. We do not sell, share or store complete payment card numbers, and we do not have access to the full card data you enter at checkout. The payment gateway's handling of your payment information is governed by its own privacy policy.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, including the PCI DSS Level 1 controls and encrypted-in-transit measures described above.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps the site recognise you and remember information about your session, such as the items in your cart and your sign-in status. Cookies allow web applications to respond to you as an individual and to tailor their operation to your needs and preferences.

We use cookies to keep you signed in securely, maintain your shopping cart and order session, remember your language preference, and analyse site traffic so we can improve the website. We only use traffic information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to keep your session secure and monitor which pages are useful. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Because several of the cookies below are required for sign-in, the cart and checkout to function, declining them may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of the personal information which we hold about you, and you may ask us to correct or delete it, by contacting us using our Contact Us information. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible and we will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies this website sets and what information they store.

.ASPXAUTH
Secure, encrypted authentication cookie that keeps you signed in to your account (HttpOnly, secure).

UserSessionId
Identifies your browsing session on the server so the site can associate your activity with your session (HttpOnly, secure).

OrderId
Stores a reference to your current shopping cart / order so its contents are retained as you browse (HttpOnly, secure).

kLng
Remembers your selected language / store view (e.g., en-US).

visited
Indicates that you have visited the site before; used to distinguish new from returning visitors.

Note: Our PCI-compliant payment gateway and any analytics or marketing tools we enable may set their own additional cookies in accordance with their respective privacy policies.